:: Ironkeep Remote Support Client

What is the Remote Support Client?
The remote support client is a custom application that allows your PC to connect to Ironkeep's server and initiate a secure remote desktop session.

Using this tool, we can remote control your PC from our office and assist you with configuration or troubleshooting without having to make a service call.

Requirements

• Microsoft Windows XP/2000
• Some versions of Norton firewall will exhibit problems with this and other software
• Please contact us if you are unsure about the requirements

Client Software Download

• Click here to download the software (320 kilobytes)

 

Using Remote Support
Please contact us before initiating a remote support request. Install the program by double clicking on the ikremote.smi icon on your desktop. After the application has been installed there should be a new icon in your start menu: "Connect to IK" click this to initiate the connection.